Kedar Group of Technology & Multipurpose
Effective Date: 2022-10-12
Welcome to Kedar Group of Technology & Multipurpose. By using our website (https://kedargroup.com.np/) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.
1. General
1.1 These Terms and Conditions govern your use of our online store and services.
1.2 By accessing or using our website, you accept and agree to comply with these terms.
1.3 We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Products & Services
2.1 We specialize in supplying RO water purification systems and related products in Nepal.
2.2 Product availability is subject to stock levels, and we reserve the right to limit the sale of any product.
2.3 All product images and descriptions on our website are for illustrative purposes only and may vary slightly from the actual product.
3. Pricing & Payments
3.1 All prices are listed in Nepalese Rupees (NPR) and are subject to change without notice.
3.2 We strive to ensure accurate pricing but reserve the right to correct any errors before processing an order.
3.3 Accepted payment methods include bank transfers, digital wallets, and cash on delivery (COD), subject to availability.
4. Order & Delivery
4.1 Orders are processed after successful payment confirmation.
4.2 Delivery times vary depending on location and product availability. Estimated delivery time will be communicated at the time of order.
4.3 We ensure prompt delivery and installation services, but delays due to unforeseen circumstances may occur.
4.4 Customers are required to provide accurate delivery details; we are not responsible for failed deliveries due to incorrect information.
5. Returns & Refunds
5.1 If you receive a defective or damaged product, you must notify us within 7 days of delivery for a replacement or refund.
5.2 The product must be unused, in its original packaging, and accompanied by a valid proof of purchase.
5.3 Refunds will be processed after the returned item has been inspected and approved by our team.
6. Warranty & Support
6.1 Our RO water purification systems come with a standard manufacturer warranty. The warranty period varies by product.
6.2 Warranty claims must be accompanied by proof of purchase and must comply with the manufacturer’s warranty terms.
6.3 Regular maintenance and servicing may be required to maintain warranty coverage.
7. Consumer Education & After-Sales Support
7.1 We provide product demonstrations, installation guidance, and educational support to help customers understand proper usage.
7.2 Our customer service team is available for complaint resolution and follow-ups.
8. Limitation of Liability
8.1 Kedar Group of Technology & Multipurpose is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
8.2 We are not liable for damages due to improper installation or misuse of the products.
9. Privacy Policy
9.1 We respect your privacy and ensure that your personal information is handled securely.
9.2 We do not share or sell your data to third parties, except as required by law.
10. Governing Law
10.1 These terms and conditions shall be governed by and construed in accordance with the laws of Nepal.
10.2 Any disputes arising from these terms will be resolved through the appropriate legal channels in Nepal.
For any questions or concerns, please contact us at: +977-9848500098
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.